This website is owned by Pure Bliss Soap Co and the material; including logos, photos, text and other graphics contained herein is owned by Pure Bliss Soap Co and may not be downloaded, or used for any means unless written permission is given by Pure Bliss Soap Co.
Pure Bliss Soap Co is a Registered Trademark.
The purpose of this site is to provide the Customer (you) with information about Pure Bliss Soap Co, our products, events and activities. We also provide you with the opportunity to purchase online through our secure shopping cart.
Privacy Policy
See ‘Privacy Policy’
Product Availability
We undertake to keep our website current with regard to product names, descriptions and photos of products available. However, from time to time products listed in stock may not be available; if this occurs we will notify you by telephone or email to seek your instructions for a suitable replacement. If you prefer we will refund any charges incurred for that product immediately.
As our products are hand produced in small batches, slight variances in colour or appearance may occur, this variance will not affect the quality, usability or the way the product performs.
Feedback, Comments and/or Reviews
Any comments or feedback that you provide to us by any means will remain our property and may be used by us for marketing purposes.
What is the Return Policy?
For retail customers, if you are not satisfied with your purchase, please contact us within 7 days of receipt and we will work with you to obtain a mutually satisfactory solution. For products produced by us, we will either replace the product or refund your money, for products that are not supplied by us, we ask that you return the product in its original packaging in a saleable condition after contacting us for instructions.
We only offer returns on unopened, unused, undamaged products. Unfortunately, if you have opened the product, we are unable to accept your return due to health and safety regulations.
- If there is no receipt of delivery, the date shall be assumed to be 3 business days from the date of dispatch
- Delivery charges will not be refunded
- Cost of postage to return the product to Pure Bliss Soap Co will be at the responsibility of the purchaser
We will do our best to resolve your issue with kindness and ask you do the same, because we are people too!
Terms of Sale
We dispatch products after payment is received and until then the products remain the property of Pure Bliss Soap Co. Payment can be made online with Mastercard/Visa credit or Debit card, AfterPay or by PayPal.
We pack all items securely and we reuse packing materials received by us where possible. Postage is undertaken by Australia Post or Courier. Orders are dispatched quickly after receipt and we aim to have orders completed within 48 hours (business days).
Disclaimer
The information provided by Pure Bliss Soap Co on our website and via other social media channels is for personal information and interest only. It is not intended to offer professional medical advice or treatment for any condition. You should not use our site or advice within to treat health conditions or to self-diagnose. We recommend that you consult your GP if you have any health concerns whatsoever.
Please note that Pure Bliss Soap Co accepts no liability for misuse of our products, suggested uses or shared information or other products or for any reliance on the information provided by us via our website or other social media channels.
